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TERMS AND CONDITIONS - FEMI.EKO® CLUB LOYALTY PROGRAM
Last updated: 21.03.2025
These terms and conditions set out the legal framework for participation in the Femi.Eko® Club (the “Loyalty Program”), which is administered by FEMIEKO ApS, CVR no. 43804391, with registered address at Bjerget 24, 6800 Varde, Denmark.
By signing up and participating in the Loyalty Program, each participant (“Member”) confirms that they have read, understood and accepted these terms and conditions.
1. DEFINITIONS AND APPLICATION
1.1 Femi.Eko® Club is a loyalty program for customers who make purchases on www.femieko.com and interact with the brand through various eligible actions.
1.2 Member - any natural person over the age of 18 who joins the program by creating a user account at www.femieko.com.
1.3. Love Drops - loyalty points earned by Members through purchases and other eligible actions. The points can be redeemed for discounts and other benefits within the loyalty program.
1.4 Data Controller - FEMIEKO ApS is the data controller and processes Members' personal data in accordance with the privacy policy and applicable GDPR rules.
2. REGISTRATION FOR THE PROGRAM
2.1 Signing up for Femi.Eko® Club is free and requires the Member to create an account at www.femieko.com.
2.2 Upon activation of the account, each Member will receive a welcome bonus of 150 Love Drops.
2.3 If a user already has an account on the website, they will be automatically enrolled in the program and receive the relevant points.
2.4 By signing up for the program, the Member consents to their personal data being processed for the purpose of administering the loyalty program in accordance with the EU General Data Protection Regulation (GDPR) (2016/679) and Femi.Eko®'s privacy policy.
3. EARNING AND USE OF LOVE DROPS
3.1 Earning Love Drops
Members can earn Love Drops through the following actions:
3.2 Other ways to earn Love Drops
3.3 Using Love Drops
4. LOYALTY LEVELS
4.1 Program levels
The Loyalty Program has three levels, which are determined by the total number of Love Drops earned:
4.2 Maintaining a loyalty level
Once a tier is achieved, the Member must maintain the required number of Love Drops earned within the last 12 months. If this minimum is not maintained, the member will be downgraded to the previous tier.
5. TERMINATION AND WITHDRAWAL FROM THE PROGRAM
5.1 Voluntary withdrawal
A Member may terminate their participation in the Loyalty Program at any time by submitting a written request to hello@femieko.com.
5.2 Consequences of account deletion
Upon deletion of an account:
All Love Drops earned will be canceled without the possibility of restoration.
The Member's personal data will be deleted in accordance with GDPR and Femi.Eko®'s privacy policy.
5.3 Suspension or exclusion
FEMIEKO ApS reserves the right to suspend or permanently remove a Member from the program upon suspicion of fraud, abuse of benefits or other improper conduct.
6. CHANGES IN TERMS AND CONDITIONS AND PROGRAM TERMINATION
6.1 Changes to terms and conditions
FEMIEKO ApS reserves the right to change these terms and conditions at any time without prior notice. Any changes will be published on www.femieko.com and take effect from the date of publication.
6.2 Termination of the loyalty program
FEMIEKO ApS may at any time decide to discontinue Femi.Eko® Club. In the event of termination of the program:
7. PROTECTION OF PERSONAL DATA (GDPR)
7.1 Processing of personal data
Participation in Femi.Eko® Club involves the processing of Members' personal data in order to administer the loyalty program and send personal offers.
7.2 Compliance with data protection rules
Members' personal data is collected and processed in accordance with the EU General Data Protection Regulation (GDPR) 2016/679. Further information can be found in the Privacy Policy, which is available on the website.
7.3 Members' rights
Members have the right of access, rectification, erasure and restriction of processing of their personal data. Requests can be submitted in writing to hello@femieko.com.
8. CONTACT US
For questions or inquiries regarding Femi.Eko® Club, please contact us at:
Email: hello@femieko.com
Website: www.femieko.com
These terms and conditions are effective from the date of publication on www.femieko.com.
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