Privacy Policy

Privacy Policy

This Privacy Policy describes how www.femieko.com ("the Site," "we," "our," or "us") collects, uses, and discloses your personal information when you visit or make a purchase on the Site.

Collection of Personal Information

When you visit www.femieko.com, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more information on what Personal Information we collect and why.

  1. Device Information
  • Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
  • Purpose of Collection: To properly load the Site for you, optimize our Site, and analyze its usage to improve our services.
  • Collection Method: Automatically collected using cookies, log files, web beacons, tags, or pixels when you visit our Site.
  1. Order Information
  • Examples of Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of Collection: To provide you with products or services, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential fraud, and, in line with your preferences, provide you with information or advertising related to our products or services.
  • Collection Method: Collected directly from you during the order process.
  1. Customer Support Information
  • Purpose of Collection: To provide customer support and address any inquiries or issues you may have.
  • Collection Method: Collected directly from you when you contact us.

Minors

The Site is not intended for individuals under the age of 14. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at hello@femieko.com to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. This includes:

  • Service Providers: For payment processing, shipping, and customer service support.
  • Compliance: To comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or to protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:

  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can opt out of Google Analytics here.
  • Advertising Partners: We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. This information may be collected directly by our partners or through cookies or similar technologies, depending on your location and consent.

For more information on how targeted advertising works, visit the Network Advertising Initiative’s (NAI) educational page.

Opt-Out Options for Targeted Advertising:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Use of Personal Information

We use your Personal Information to provide you with our services, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated with new products, services, and offers.

Legal Basis for Processing

In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following legal bases:

  • Your Consent: When you have given us explicit permission to process your data.
  • Contract Performance: When processing your information is necessary to fulfill a contract with you.
  • Legal Obligations: When processing is necessary to comply with laws and regulations.
  • Vital Interests: To protect your vital interests or those of another person.
  • Public Interest: To perform a task carried out in the public interest or in the exercise of official authority.
  • Legitimate Interests: When processing is necessary for our legitimate interests and does not override your fundamental rights and freedoms.

Retention of Personal Information

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to delete this information. For more information on your right to erasure, please see the “Your Rights” section below.

Automatic Decision-Making

If you are an EEA resident, you have the right to object to processing based solely on automated decision-making (including profiling) when such decision-making has a legal effect on you or otherwise significantly affects you.

  • Fraud Prevention: Our processor uses limited automated decision-making to prevent fraud that does not have a significant or legal effect on you.
    • Temporary Denial Lists: Include IP addresses associated with repeated failed transactions (these are kept for a limited time).
    • Credit Card Denial Lists: Include credit cards associated with rejected IP addresses (these are kept for a limited period).

GDPR Compliance

Your continued use of this site constitutes your explicit and unequivocal consent in accordance with the provisions of Law 677/2001 and the GDPR directives for the protection of individuals with regard to the processing of personal data and the free movement of such data.

For any questions regarding the exercise of your rights related to the use of the Site and data protection, please contact us through the Contact section of the Site.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media cookies, to enhance your browsing experience. Cookies help the Site remember your actions and preferences, so you don’t have to re-enter information every time you visit or navigate from one page to another. They also help us understand how people use our Site, whether they are first-time or returning visitors.

Managing Cookies: You can manage your cookies through your browser settings. Note that disabling cookies may negatively affect your user experience, and some parts of our Site may not be fully accessible. For more information on managing cookies, please visit www.allaboutcookies.org.

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we detect a “Do Not Track” signal in your browser, as there is no consistent industry understanding of how to respond to such signals.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

Contact Us

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at hello@femieko.com